On the occasion of the commercial launch of the
Tonale in the main European markets,
Alfa Romeo is inaugurating a new
flagship store in
Milan at the
Stellantis &You Sales & Services dealership.
The first showroom in the world to feature the new
Brand Identity, it will provide an immersive sensorial experience and put the brand’s core values and vision of the future on display.
Inspired by materials with unique tactile effects, it is a minimal yet technological space which makes use of the distinctive
“Alfa red” to recall the visceral emotions connected to the brand. This new brand identity creates a premium customer experience.
The star of the showroom is the
Tonale, the model which marks the brand’s metamorphosis. It is thrusting
Alfa Romeo into a new era of connectivity and electrification, whilst the brand remains loyal to the
Italian sporty driving which has made it global icon since
1910.
In celebration of the commercial launch of the
Tonale in the main
European markets, the inauguration of the new
Alfa Romeo flagship store at the
Stellantis & You Sales & Services took place yesterday in
Milan. Located in the city where the world-renowned brand was founded in
1910, it is the first showroom in the world to feature its new
Brand Identity: a reinterpretation of the brand’s classic style in a contemporary key.
Symbolically located in the same places where one could find the
Portello in
1910,
Alfa Romeo’s first production site, today we witnessed the beginnings of an important, new chapter in the brand’s history. It also further consolidated the inseparable link
Alfa Romeo has with the world capital of fashion, design and
Italian creativity. Indeed, they are both symbols of
Italian excellence and feed off of one another, making use of their glorious pasts as inspiration for a more sustainable, technological and bolder future. The focus, however, remains on people, their passions and inspirations. That’s why
Alfa Romeo is providing an immersive customer experience that highlights its values and vision of the future.
With a modern and linear design,
Alfa Romeo’s new
flagship store is a minimal and technological space which harmoniously combines the elements that make it up. Outside the structure, visitors are welcomed by the traditional cursive writing located above them and a large, reflective red totem at the entrance which conceptually contributes to providing a visceral experience. The customer gets reflected in this object representing the brand’s values, creating a sort of symbiosis between the “tribe” and this new Alfa Romeo location.
The space features the historic
“Alfa red”, a vibrant and bold color recalling the visceral emotions which have made this brand a symbol of Italian noble sportiness since 1910. The vibrancy of the red is paired with the elegance of gray which, in its many different shades, is capable of expressing the brand’s “premiumness” and the record-breaking technology in the Alfa Romeo range. It is this combination of
Passion and Innovation which makes this
Italian brand so special and such a key part of
Stellantis’ premium cluster.
Inspired by nature, the interiors of the showroom combine materials with unique tactile effects, innovative textures and colorations which recall the oxidation process of the materials. In this way, the red becomes a splash of magma between the rocks while the warm red
LEDs light up all of the exposition areas. The beauty and power of nature are on display and get perfectly integrated with the digital and technological, another distinctive feature of Alfa Romeo’s latest generation of vehicles. Once inside, the visitor can have an engaging and immersive experience while freely visiting the showroom’s various sections.
For example, in the
Lounge Area, it is possible to experience the brand’s legendary history while flipping through various books, purchasing merchandise or simply relaxing at the café. Meanwhile, the
“Join the Tribe” area is a portal to the brand’s future where you can check out previews of the
Biscione’s upcoming releases and feel part of the
Alfa Romeo “tribe”, the special community which shares the brand’s values. Finally, there is a private area in the new showroom for purchases and a location for the
After Sales service, which is another key phase in
Alfa Romeo’s customer experience, maintaining specific hours to take care of any need a premium client might have.
The clear star of the
flagship store in
Milan is the new
Alfa Romeo Tonale, the first electrified compact
SUV in its history.
Italian Design, record-breaking technology, electrification, unmatched driving dynamics and customer focus are the five cornerstones of the
Tonale, a strategic model which signals the brand’s metamorphosis towards a new era of connectivity and electrification.
Francesco Calcara, Senior Vice President Global Marketing and Communication Alfa Romeo:
“The inauguration here in
Milan of the first f
lagship store in the world with the new
Brand Identity is a crucial moment for us and an opportunity to inspire the world from
Italy by staying true to our roots.
With the
Tonale,
Alfa Romeo is experiencing a radical revolution towards a new era of connectivity and electrification. This “metamorphosis” not only applies to products and technology, but redefines the entire customer experience, which includes the quality of the services and the Brand Identity.
Alfa Romeo wants to offer its customers
immersive, and even
visceral, experiences everywhere they come into contact with the brand. This starts at our dealers, where customers will be able to explore the brand’s entire ecosystem while they are at the heart of a premium purchase experience.”
